FAQs

Company Information

What does Life Equals stand for?

At Life Equals, we are passionately committed to bringing about real and immediate change by micro-focusing on the daily nutrition of individuals. These changes - better health, greater immunity from disease, and a happier outlook on life itself - are the kind of deep, meaningful changes that reach well beyond the individuals themselves.  Check out about us to learn more!

 

Where is Life Equals based?

Life Equals is proud to be born in Kansas City.

 

What's the best way to get in touch with Life Equals?

Questions, concerns, or anything else, we always enjoy hearing from you.

Please direct written correspondence to:
Life Equals
6029 Broadmoor St. #1192, 

Mission, Kansas 66205

Feel free to call us at:
+1 816.875.6248
Mon. - Fri. 9:00 a.m. to 5:00 p.m. CST

Or our best email is: care@life-equals.com

 

Payment Options 

I’m nervous entering my credit card, is this a secure site?

Absolutely. We use a secure transaction system that protects all of your information and keeps it private – we cannot access it, and others won’t be able to either. We keep you safe – don’t worry!

 

When is my card charged?

Your credit card is charged at the time of your purchase. For subscription orders, you’re charged at the duration of your choice.

 

Can I cancel my order once it has been placed?

You cannot personally cancel your order once it is placed. If you have entered an incorrect shipping address, or would like to have your order cancelled or modified, please contact us immediately by emailing care@life-equals.com.

  

Shipping

What are the shipping options for Life Equals products?

Life Equals products are shipped by the United States Postal Service (USPS).

 

How long will it take to get my Life Equals products?

We guarantee 7-10 business days unless you select a quicker option. We are centrally located in the U.S., so there’s a good chance it will delivered quicker! If you selected two-day shipping, you will receive your Life Equals products within two business days of placing your online order. Orders are shipped out the same day if placed before 12:00 p.m. CST. You will receive an email confirmation once your order ships.

 

How much does shipping cost?

If you’re in the U.S. and choose Subscribe & Save, it’s free! However, there is a small international shipping fee, even with subscriptions. Shipping costs vary with every order and all shipping options and costs will be calculated for you in the "Shipping Method" section during checkout.

 

Do you ship Life Equals products Internationally?

Of course! We, at Life Equals love to travel and so do our products!

 

Does LifeEquals.com ship to P.O. Boxes or Military APO/FPO addresses?

Orders by standard shipping can be delivered to P.O. Boxes or Military APO/FPO addresses.

 

What if my order was damaged in transit?

In the unlikely event that your product does arrive with damage, please let us know within 21 days of your order date by emailing us at care@life-equals.com and please include photos.

 

Returns

How do I get a refund if I am dissatisfied with Life Equals products?

All Life Equals products are satisfaction guaranteed within 30 days of the purchase date from both LifeEquals.com and all retailers. To receive a refund if purchased from LifeEquals.com, please mail us your original LifeEquals.com receipt along with your unused Life Equals product(s) within 60 days of the purchase date.

Please address to:

Attn: Life Equals Refund Request
Life Equals, 6029 Broadmoor St.#1192

Mission, KS 66205

Your refund will be issued back to the credit card that you used to purchase the product. Please allow two to four business days for your refund request to be processed and issued. We only accept returns, exchanges, and product-related issues for products purchased on LifeEquals.com. Please contact the retailer you purchased your products from for proper return instructions.

 

What if I was shipped the wrong item(s)

Please email us immediately at care@life-equals.com and we will be happy to correct our mistake.

 

Retailers

What stores stock Balance the Superfood Shot?

Our distribution is growing leaps and bounds each month. Please check out Store Locator to see where you can purchase Balance the Superfood Shot®. It is updated frequently. 

  

Manufacturing  

Where are Life Equals supplements and vitamins manufactured?

Life Equals supplements and vitamins are manufactured in the United States at a GMPC certified facility.

Where is Balance the Superfood Shot® manufactured?

Balance the Superfood Shot is manufacture in the United States.

 

Are Life Equals products regulated by the FDA?

The package labeling, ingredients and manufacturing quality of all Life Equals products are FDA regulated in accordance to the Federal Food, Drug, and Cosmetic Act (FD&C Act).

 

I have questions about a specific Life Equals product, where can I get additional information?

Because each Life Equals product is different in nature it isn't possible to provide one all-inclusive FAQs. Each Life Equals product has their own specific FAQs found on their product page. Please refer to those FAQs for further product specific information.